Patrons of the concert can rest assured of Carly Rae Jepsen's commitment to their experience.
Following the pop sensation's show at The Rooftop at Pier 17 in New York City on Monday, which was cut short due to a lightning storm affecting the outdoor venue, Jepsen took immediate action to compensate ticket holders. She organized an impromptu performance in close proximity to the original venue, as well as a matinee show the subsequent day.
Addressing the audience amidst a rainstorm after delivering approximately four songs, the 37-year-old artist expressed her regrets. She remarked, "Hello loves, I found out in real time just like you did too, and I'm so sorry." Jepsen then reassured the crowd, "But we're gonna make it up to you — I promise."
She went on to clarify the situation, saying, "Apparently it's a safety issue, so we want to keep you off the roof. No one's getting electrocuted tonight! But we'll make up for it." Her determination to rectify the situation was palpable.
Subsequent to the concertgoers vacating the premises, Jepsen turned to social media to reveal a spontaneous show at Rockwood Music Hall. Sharing set times for the event, she declared, "Lightning made us quit early today but I am not in the quitting mood."
However, the alternative venue's capacity was significantly smaller, accommodating only about 150 attendees, a mere fraction of what The Rooftop at Pier 17 could hold. Consequently, numerous fans converged on the impromptu setting.
In response, Jepsen adopted a staggered entry approach, granting access to the venue in small groups and delivering a repertoire of six songs for each assembly.
In addition to these efforts, leading up to her originally scheduled second performance at The Rooftop at Pier 17 on Tuesday evening, Jepsen staged a daytime show for those who had attended the curtailed performance.
Reflecting on the incident, Jepsen shared her sentiments on Instagram. Jepsen extended her gratitude to her fans for their support and willingness to engage with the impromptu performances.
Her dedication to delivering a memorable experience to her audience was evident throughout the unexpected turn of events.