FAQS
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Q: I have a great idea for a show. How do I submit ideas?
A: There is an email address [email protected] that is for this purpose specifically. There's also a link at the home page "Sell your Program" which is also helpful in this regard.
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Q: How can I participate in a particular program?
A: E-mail is the best way to get in touch with the production team. Each program has its own e-mail address [click here to contact us]. Also, regular mail to the concerned production be it in Karachi, Lahore or elsewhere works. Each audience based production maintains a database of people who have attended their programs (both as panelists and audience members). If you register via e-mail, cards will be sent to your home/work address before each recording
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Q: I have a number of questions to ask in Aalim Online. Will you answer them?
A: Please email all your questions to [email protected] A slection of questions received through this address are answered in every episode of Aalim Online.
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Q: Why did you change the time slot of my favorite show?
A: Timeslots are decided by a scheduling and programming process that factors in research from various sources.. There are many factors that go into this choice and they most important reason is invariably the choice of a majority of our viewers on what they are wanting to see and when. Don't be discouraged, it's not a conspiracy against you. Hopefully you will watch the show in its new timeslot, and also the show that has replaced yours! To match your own times.
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Q: How can I get in contact with my favorite program anchor?
A: Each program has its own e-mail address. The production team regularly shares all feedback with the anchor of the show. Unfortunately it is not always possible to reply to each and every piece of mail sent to a particular person. But rest assured that each opinion and suggestion is read and given consideration by the concerned persons
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Q: How can I get the DVD/VHS of a particular show on GEO / is it available through your website?
A: DVD/VHS copies are not available as yet, but soon we are working around this to make our premium programs and other merchandise available to all our viewers around the globe.
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Q: How can I find out about jobs at GEO TV?
A: The website has pages that have specific information regarding openings at all Geo Bureaus. There is also information regarding internship opportunities for students. Specific questions can be answered through correspondence to [email protected]
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Q: Is GEO transmission available in in stereo sound?
A: Not at the moment. GEO has the same audio signals at both Left and Right speakers
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Q: Why should I register with GEO Website?
A: By registering with GEO website you will become eligible for various services provided by GEO.
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Q: How can I SUBSCRIBE or UNSUBSCRIBE "NewsAlert" or other mailing lists at GEO website
A: You can SUBSCRIBE or UNSUBSCRIBE "NewsAlert" or other mailing lists at GEO website by clicking this link: http://www.geo.tv/subs/default.asp However, after submitting your info at the above mentioned URL you may need to wait for 2-3 days for the database to be updated.
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Q: I'm reluctant to give out any personal information. What do you use it for?
A: GEO respects your personal information and uses for its internal purposes only. Your personal information is used just to serve you in a better way and to let you know new features and offers by GEO and its website. We do not share your personal information with any third party for any purpose.
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Q: visited your website and could only see yesterday's news. What's that?
A: GEO Website is updated around-the-clock and you might be seeing old content due to your browser's cache. Please clear your browser's cache and Refresh/Reload the page with a combination of [CTRL +F5] i.e. while holding the CTRL key and pressing F5 .
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Q: Today I logged on your website and found that three days old schedule is being displayed. Why don't you update the site daily?
A: You are seeing three days old schedule only because of the web browser's cache. Please clear the cache of your browser and reload the page with the help of CTRL+F5 keys combination
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Q: I tried pressing [CTRL+F5] but it still doesn't work.
A: Normally clearing and browser's cache and pressing [CTRL+F5] solves the problem. However, if you still have the same problem, you will need to contact your ISP/Network Administrator
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Q: What are the requirements for navigating the www.geo.tv/UK website with enjoying all the features offered?
A: Geo Website is best viewed with MS Internet Explorer 5.0 or higher with Macromedia Flash Plug-in and Java Virtual Machine installed. The recommended screen resolution is 800x600 pixels
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Q:What is the subscription rate and how do we subscribe to Geo TV?
A: At the moment we are available in Geo Pack on Sky Channel 807 for GEO Entertainment, 817 for AAG & 818 for GEO News at £ 13.99 monthly or £ 153.89 Annually offering more then 800 Hours of fresh programming in a month.
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Q: How can I Subscribe to GEO TV in UK?
A: You can call to subscribe now:
UK - 0844 8553 436
Republic of Ireland - 0044 844 8553 436 -
Q: Do we require any extra equipment to receive Geo TV if we already subscribe to Sky?
A: No you don't need any extra equipment to receive GEO TV, to that of the basics provided by Sky.
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Q: Can we Watch GEO TV in Europe? How can we subscribe to GEO TV in Europe?
A: We are available in Europe on World TV.
GEO Europe Family Members can call on:
+44 207 520 3257
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Q. IS GEO AVAILABLE ON CABLE IN UK?
A: We are currently available on SKY Digital...we are aware that many of our audiences are on NTL and Telewest, but recently during our start of discussions we were informed by NTL that currently they do not have the capacity to launch a new channel on their platform. We are expecting to start our negotiations once again in 2009. Write to us on [email protected] so that we have maximum feedback from you to support our discussions with NTL/Telewest (Send us your name, address and other contact details).
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Q. Can we Watch GEO TV in Europe? How can we subscribe to GEO TV in Europe?
A: We are available in Europe in France on free Box and Neuf SFR and in Norway on TeliaSonera.
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Country Platform Contact France free Box & Neuf SFR http://www.bouquet-pakistan.tv/ Norway TeliaSonera http://www.nextgentel.no/privat/tv/tilleggspakker/ - Phone to subscribe: 07979