Twitter announces to handle suspension appeals within three days
Less than 5% of appeals are delayed as they require a more in-depth review, says Twitter
February 23, 2023
Micro-blogging application Twitter announced Wednesday to handle all appeals against account suspensions and reinstatements within three days.
In a tweet on Wednesday, Twitter Safety said: "Since announcing our new criteria for suspension appeals, we've been working on reducing the time it takes to review an appeal and make a reinstatement decision."
In the tweet, Twitter Safety added that our team is now handling most appeals within 3 days.
However, according to the tweet "a small percentage of appeals (
They added that appeals are delayed particularly when there are multiple accounts established or when the suspension happened more than a few years ago.
Twitter Safety added: "We will respond to all appeals we’ve received and appreciate your patience if you have not yet heard back from us."
Paid Two Factor Authentication
On Friday, Twitter said it will allow only paid subscribers to use text messages as a two-factor authentication (2FA) method to secure their accounts.
After March 20, "only Twitter Blue subscribers will be able to use text messages as their two-factor authentication method," the company tweeted.
Two-factor authentication, meant to make accounts more secure, requires an account holder to use a second authentication method in addition to a password. Twitter allows 2FA by text message, authentication app and a security key.
