Meta's Instagram says services back up after outages

At peak of outage, over 100,000 incidents were reported with Facebook and nearly 70,000 with Instagram

By
Reuters
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A 3D printed logo of Meta is placed on laptop keyboard in this illustration taken on November 2, 2021. — Reuters
A 3D printed logo of Meta is placed on laptop keyboard in this illustration taken on November 2, 2021. — Reuters
  • Facebook, Instagram users face error while accessing apps.
  • Number of reports drops to over 1,000 for both apps.
  • Actual number of affected users may vary that of Downdetector's.

Meta-owned Instagram said its services were back online after thousands of users experienced technical issues accessing its platform on Wednesday, according to outage tracking website Downdetector.com.

At the peak of the outage, which started around 12:50pm ET, more than 100,000 incidents were reported with Facebook and nearly 70,000 with Instagram.

The number of reports has come down to over 1,000 for both apps as of 6pm ET.

Downdetector's numbers are based on user-submitted reports. The actual number of affected users may vary.

Some Facebook and Instagram users posted on X that they were encountering an error that said "something went wrong" and that Meta was working to get it fixed.

Earlier this year, a technical issue led to an outage that impacted hundreds of thousands of Facebook and Instagram users globally for more than two.

The platforms faced another outage in October, when services were largely restored within an hour.